Course Description

Feedback matters. The only way for people to continually improve in their work performance is maintaining consistent, candid, timely and constructive feedback. Whether conducting a dreaded performance review, sharing appreciation for excellent performance or dealing with an aspect of a colleague’s work patterns, understanding how and when to provide feedback are vital for successful ongoing work relationships.

In this workshop participants will learn how their feedback delivering skills, logistics and capacity are through the use of the Feedback Self Inventory. Three approaches to giving feedback in specific environments will be covered. Besides exploring barriers to successful feedback, learners will receive a toolbox of strategies for responding appropriately in different situations. Through personal coaching sessions, exploring individual behavior styles and simulation exercises, participants will have a solid grasp of the essentials for giving feedback appropriately and effectively.

Audience
  • Managers or Supervisors
  • Executives/ Directors
  • Professionals working with the public
  • Employees and salespeople
  • Team members working on projects

Workshop Features

  • Downloadable Curriculum
  • Instruction by qualified Trainer
  • Visual PowerPoint Aides
  • Self Assessments for personal insights of self and others
  • Online Discussion Exchange Opportunities on Content
  • Two1-1 Professional Coaching Sessions
  • Two live Q&A Sessions with Trainer

Outcomes & Results

  • Participants will be more confident in giving feedback
  • Individuals will be able to give difficult feedback in a sensitive, empowering way
  • Learner’s improved abilities to deliver feedback has potential to improve recipients ability to change behaviour, attitude and performance
  • Participants will have greater discernment to know what kind of feedback is constructive to deliver
  • Increased ability to manage work relationships effectively
  • Learners will foster a more positive organizational climate, affecting negative conflict outcomes, turnover rates, empowering employees in work contributions and customer/ client satisfaction

Trainer & Consultant

David Braun

Training Goals & Philosophy "I believe people are capable of amazing things when given the tools in a format they can understand. Thus, my goal is always to link realities of people and structure and organization with organizational goals in a format that draws from the collective wisdom of everyone. It is a thrill to experience the "light go on" in people’s minds when they have that ‘I got it moment’…this is what drives me. More than anything I want to see people and organizations optimize their potential in their environment through learning."ExperienceDavid is a certified Mediator who holds bachelor’s degrees in Psychology and Conflict Resolution and a Master of Science in Organizational Psychology. David has extensive experience working with various organizational challenges. He has traveled throughout Europe, Asia and North America training on topics such as leadership, communication, change management and conflict resolution, while doing interventions in diverse organizations. He is known as an insightful and informative trainer, whose perceptive and practical insights empower clients organizations and their people.

Course curriculum

  • 1

    Week 1 - The Power of Feedback

    • What to Expect...

    • Workplace Feedback SELF-INVENTORY

    • (Week 1) MANUAL

    • Week 1 Session 1 TRAINING

    • Week 1 Session 2 TRAINING

    • What Do You Think Challenge

    • F.L.A.S.H. Coaching Sign-up
  • 2

    Week 2 - Feedback Foundations

    • What To Expect...

    • Participant Introductions

    • (Week 2) MANUAL

    • Week 2 Session 1 TRAINING

    • L.I.F.T. Challenge

    • Week 2 Session 2 TRAINING
  • 3

    Week 3 - Planning to Help

    • What To Expect...

    • F.L.A.S.H. Introduction

    • Your F.L.A.S.H. Plan

    • (Week 3) MANUAL

    • Week 3 Session 1 TRAINING

    • Week 3 Session 2 TRAINING

    • What Do You Think Challenge
  • 4

    Week 4 - Skills Development

    • What to Expect...

    • Week 4 Session 1 TRAINING

    • Week 4 Session 2 TRAINING

    • (WeeK 4) MANUAL

    • COURSE REVIEW - We Want Your Feedback

Pricing options

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